PHL Group’s full-service fulfilment delivers cost-effective, customer-focused results – perfect for businesses seeking innovation and efficiency throughout their supply chain
PHL Group is set to return to Packaging Innovations 2025 for the third consecutive year, showcasing its full-service fulfilment solutions. As a leading provider of contract packing and fulfilment services, the company offers a comprehensive approach that streamlines operations, reduces costs, and enhances customer satisfaction. PHL Group’s full-service solution encompasses every stage of the fulfilment process. This end-to-end approach includes:
- Inventory management
- Warehousing
- Product assembly and rework
- B2B & D2C order processing
- FBA, SFP & marketplace fulfilment
- Picking and packing
- Shipping and delivery
- Returns handling
- Customer service and aftercare
- IT support
Centralised and consolidated services
Partnering with PHL Group offers your business the advantage of a highly streamlined logistics process. By consolidating operations under one roof, PHL Group minimises the need for multiple stock movements, reducing time, shipping costs and the environmental impact associated with transportation. This centralised approach ensures a smoother and more efficient fulfilment process. Furthermore, full-service fulfilment providers like PHL Group offer a wider range of shipping and delivery options, catering to the diverse needs of modern businesses. This access to multiple carriers and services allows companies to optimise shipping costs and delivery times, ultimately improving customer satisfaction.
Professional & dedicated business support
PHL Group’s friendly account management team, backed by 25 years of industry experience, provides expert logistics support for your business. Ensuring you benefit from efficient operations, timely deliveries, and effective issue resolution. They offer a highly personalised customer care service that perfectly aligns everything from product knowledge to the tone of voice of your business. As part of this solution, they cover sales enquiries, delivery queries and after-sales support such as product warranties. PHL Group utilises advanced technology and software solutions to optimise our customer support, track performance and provide real-time visibility into the supply chain.
Added value solutions
PHL is a specialist in contract packing, offering reliable and accurate product assembly and fulfilment services, catering for small and large volume work. Operating in a procedurally driven environment, with strict quality control and assurance processes in place, they take great pride in the accuracy of their work and achieve an excellent success rate. Its team offer flexible, bespoke solutions to fit your exact requirements and deadline, with high volumes and a fast turnaround. The company also provides marketing support and promotional fulfilment solutions for businesses looking to boost sales and grow awareness. They have worked on fulfilment projects for some of the best-known and loved consumer brands including Sky, Cadbury, Whirlpool, Anchor and Boots.
25 years of expertise
The PHL Group, established in 1999 by a team of seasoned logistics professionals, was born out of a need for reliable and customer-friendly fulfilment services. With extensive experience working with manufacturers, big-name brands, marketing agencies, and entrepreneurs, they bring a wealth of expertise to every project they undertake.
Partnering with PHL Group
By choosing PHL Group, you can benefit from a full-service solution that will enhance your business operations and customer satisfaction.
To learn more about how PHL Group can help your business, join them at Packaging Innovations (February 12-13, NEC Birmingham) in the Contract Pack & Event (stand R60). They look forward to seeing you there.
Alternatively, call or email their friendly team at 01938 551919 or hello@thephlgroup.co.uk
